Vyve Broadband has been in Monticello since 2019 when they acquired Community Communications, formerly Cablevision.
Vyve is a largely non-urban cable community in sixteen states. They offer an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers.
At the April Monticello City Council meeting, representatives from the local and regional Vyve office spoke to the council members to inform them of ongoing upgrades.
Lloyd Walker, Head of Technical Operations in the local office and Jeff Beck, Regional General Manager, addressed the Mayor and council members and informed them that major upgrades are now underway within the area. They expect the project to be complete in approximately six months, depending on weather and supply chain issues.
The pair advised the people that this could be a time where customers could experience “growing pains” and there may be scheduled outages as upgrades go live. Vyve is working daily to make sure their customers get the most up to date information about outages and have new ways to be notified such as email and text messaging.
Vyve has also made their presence known within the community. Employees have participated in local golf tournaments and sponsored various events.
“Our goal is to make our systems future ready,” Jill Arbet, Senior Vice President of Marketing said. “We have been doing upgrades since day one in hopes to make this a fiber rich environment.”
By building a “fiber ring”, Vyve intends to make their networks more stable which will cause less down time should an interruption in service occur.
To sign up for mobile notifications, check on special promotions, or to learn more about Vyve, visit www.vyvebroadband.com or go by the local office at 1920 U.S. Highway 425 N in Monticello.
